Looking to WOW guests and sponsors at your next event?
Get in touch today and elevate your entire event ambience with our BRAND NEW 3ft Infinity Mirror LED letters. With over 150 letters in stock, you can trust in our team to communicate your brand image effectively with this unique LED activation.
Specifications:
Each letter is 3ft tall x 2.5ft to 3ft wide depending on the letter
Colour Changing
App Controlled
120+ different modes
These letters are primarily indoor rated and can only be used outdoors if approved by Ampersand management
Letters can be double stacked to communicate bigger brand spellings. Ask us more during the booking process.
Frequently Asked Questions
What’s the best way to contact you?
Emails work best for inquiries and questions. Emails also benefit both parties when tracking conversations, special requests, dates and event orders.
Do you offer delivery and setup services?
Yes, we do! We offer delivery, setup and teardown services to ensure that your event setup is stress-free. We do charge a delivery fee depending on venues and logistical requirements, however our event team is well experienced and equipped to handle all the logistics for you. Please let us know you are interested in this service at the time of booking.
Can I pick up and drop off my order?
Unfortunately we do not offer pickup and drop off for these letters. These letters must ONLY be delivered, setup and torn down by our team. NO EXCEPTIONS!
What is the rental period for your items?
All rentals are up to a maximum of 24 hours.
We offer custom rates for rentals longer than 24 hours, 1 week or 1 month
What kind of power allocation is needed for the letters?
A regular power outlet (110v -120v) works well for our letters. Our team can be contacted for any further questions.
How late can you pickup?
Our latest pickup is between 12 and 1am. Anything later than 1 am would incur a late night surcharge of $75.
How far in advance should I book my rental items?
We recommend booking your rental items as early as possible to ensure availability, especially during peak event seasons. Booking a few months in advance is ideal, but we can often accommodate last-minute requests as well.
Full payment would be needed upon contract signing if the event date is within 7 days from the inquiry date.
Can these letters be placed outdoors?
Unfortunately our Infinity LED letters are indoor rated. They can only be placed outdoors if weather permits and our management team approves.
If an outdoor setup is preferred, our 5ft. tall outdoor rated marquee letters are a perfect option that can withstand rain and strong winds.
What happens if an item gets damaged during my event?
Accidents can happen. We understand that wear and tear may occur. Depending on the extent of the damage, there may be additional charges. If letters are broken, cracked or damaged in any major way, a replacement fee of $650 will be invoiced to the client. Please get in touch with us to find out more information pertaining to our rental agreement and our Loss/Damage waivers.
What is your cancellation policy?
We understand that emergencies occur and events may have to be cancelled for various reasons. We aim to be flexible and understanding however all retainers are non-refundable. Please reach out to us as soon as possible if you need to cancel or reschedule your order.
What if we encounter another Pandemic or Recession? Do you offer any Force Majeure options?
If your event is forced to be cancelled due to acts of God, natural disasters, weather, war, epidemic, terrorism, crime, revolution or riots, labour disputes, government acts or regulations, or any extraordinary circumstance beyond the control of one or more parties, a credit will be issued for the retainer and a set time frame will be communicated with each client.
What are your payment policies?
We require a 25-30% non-refundable retainer upon booking and the remaining balance is due 7 days before your event. Our preferred method of payment is by cheque and E-Transfer. A processing fee may apply for credit card payments.